Paul Baker - Gosport

Hi Graham ,
I thought I would send a quick message to let you know that my French Cafe Barrel Piano upon which you recently carried out complete re-stringing and other restoration work, is now back to its former glory having had some futher restoration to some of its mechanical parts. It now sounds and performs much the way that it would have done when it was first entertained patrons in Nice, around 1910. That is of course in no small way a credit to yourself and your team of experts in the workshops at Bedhampton. When I first contacted you about the project, I was of course a little cautious as this was the first time you has been asked to work on a barrel piano and although the instrument shares many similarities with the construction of normal pianos, there are certainly many features of it that DO NOT !! However my mind was soon put to rest, not least by your friendly and honest approach to customer relations, understanding exactly what the customer wants, and of course advising accordingly when necessary. I must say that I am certainly impressed by the neatness and quality of the workmanship, and the attention to detail when required.

I will definitely be contacting you again in the future to discuss the restoration of other instruments and will have no hesitation in recommending you to others.