Friday, 8 February 2013

Fran .bedhampton

Dear Graham


I would like to thank you once again for the lovely service you have provided me with. I am absolutely delighted with my new piano; it looks amazing and I cannot believe the transformation from when I first saw it in your workshop (all lonely and abandoned) to now. The care, attention to detail and loving both you and Harry put into restoring my Thurmer are admirable. It sounds lovely and it looks amazing. Thank you also for being so patient with my stool choice and for being able to replace it when we realised the colour was too dark compared to the piano itself; your customer service skills go a long way and I will most certainly come back to do more business with you and I would recommend you to anyone who is looking to buy a piano a receive great service.



Warm Regards

Fran

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